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How to Use the MyCadillac App

MyCadillac App


If you’re trying to use the MyCadillac app, you’ve come to the right place! We can assure you that the app is a sure way to enhance your daily commute in Hamburg. The MyCadillac app allows you to connect your Cadillac to your smartphone and control your vehicle remotely. Below are some instructions and tips to experience all the MyCadillac app has to offer.

Download the MyCadillac Mobile App

Congratulations on purchasing your Cadillac! Your next step is connecting your vehicle with your smartphone, which won’t take long at all. First, you’ll want to visit the Apple App Store or Google Play and search “MyCadillac.” The app is white with the Cadillac logo on it. Once you’ve found it, download the app and wait for it to fully install on your smartphone. While you’re waiting for the download to finish, go to and create a Cadillac Owner Center account. Use your account credentials to log into the app once it’s installed and the app should recognize your vehicle instantly!

What is Included with the MyCadillac App?

When you purchase any new Cadillac vehicle, you get to enjoy the standard Connectivity Access features for an entire decade! This standard package includes the following features:

  • How-to Help – Enjoy quick and easy access to your car’s owner’s manual where you can search a keyword and find the answers you need. The app also includes how-to videos related to all of your favorite Cadillac features.
  • Assistance – Use the MyCadillac app Assistance tab to contact OnStar support or Roadside Assistance with a single button.
  • Cadillac Smart Driver – Use the MyCadillac app to view trip history and information, driving habit notes, and available discounts for driving safely in Hamburg. Preferred Dealer – When you list your preferred dealer, you can schedule Cadillac service with the simple push of a button. You can also check for recalls and news quickly and easily.
  • Vehicle Service – You can also keep track of required maintenance, look at your service history, change or cancel appointments, and receive instant service alerts using nothing but your smartphone. No more waiting on hold!
  • Marketplace – A wide variety of brands partner with Cadillac to offer a rotating selection of rewards and incentives! Use the app to browse special offers and earn points.
  • My Cadillac Rewards – Enroll in My Cadillac Rewards to earn points for all things Cadillac. Leasing a new car? Purchasing auto parts? Taking care of regular service? You’ll earn rewards points that you can spend on everything from protection plans to additional features.

The MyCadillac Remote Access Plan

Looking for more? Purchasing the Remote Access Plan will give you access to not just the features of the Connectivity Access Plan, but also additional features that will enhance your driving experience:

  • Vehicle Location – Instantly locate your vehicle, send notifications for arrivals and departures, set boundary alerts, or find where you parked!
  • Remote Commands – This feature gives you access to your car remotely. If you don’t remember if you locked your car doors at the grocery store, simply open the app and lock them while shopping. Take advantage of the MyCadillac Remote Start app features to reduce your worry and ease your mind.
  • Mobile Vehicle Status – Use your smartphone to check your fuel level, tire pressure, oil life, or mileage even when you’re away.
  • Navigation – Search for directions on your smartphone to East Aurora and send them directly to your Cadillac navigation system. You can also save your location for later reference.

Make the Most of the MyCadillac App with Robert Basil Cadillac!

If you haven’t bought your Cadillac, now’s the time so you can enjoy the MyCadillac app! Call our finance team if you have any questions regarding the purchasing process. Visit the “help” tab in the MyCadillac app if you are having any issues with the app. Allow your driving experience in West Seneca to be a new adventure every day!


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