I had yet another amazing experience at Robert Basil Buick. For over 5 years now they have been giving me gold level service, each and every time. If working with their service department, you would be extremely lucky to be assisted by Ashley and Jordan. They are two five star employees who will treat you like a king(queen)!
Been here several times for maintenance work over last couple years and have been treated great thus far. No surprises when I go to pay bill. So far so good.
Sales people are nice here, so is the staff. They have only male car salesmen and staff in general which is a turn off to the business. They could benefit from some woman leadership. Men aren’t the only people buying cars for a family anymore. That being said, women car buyers don’t be afraid to haggle- you’ll get the price down. Loved working with Nate, he was a gentleman and made sure we worked to get the price to where I was comfortable without being pushy.
My sales rep Pat was excellent. Took my information over the phone and before the day ended he had a couple of vehicles to sElect from. He also went to that extra step to provide the best pricing verse another dealer who wouldn’t deal. And when I have any future needs for another car, Pat will get a call and the deal. As he’s prompt, straight to the point, no bs sales and that to me is a salesman. Basil is also a very good organization to deal with.
Great people, friendly atmosphere, nice location. Steve is a great salesman to work with. He is smart, professional, knowledgeable, friendly and is very fair. It was a pleasure doing business at Basil.
Christian P. was great and professional. He was the only salesman who came to assist me. I have purchased four previous vehicles (2006envoy/2006torrent-2012caddyCTS4-2014terrain) from JimBall/RobertBasil dealership. Christian P. was by far the best salesman I have service me with purchasing a vehicle.Thank you,Filiberto Dominick Cappuzzello
Fast Fair efficient
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